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Elliot Dinkin Writes for Smart Business Magazine

Does Your Communication Style Cause Turbulence?

Returning from a recent trip, I was in the midst of my second leg home, preparing a speech. I went about it in the usual manner: opening joke, overview of the topic, details, etc. The flight attendant gave the standard spiel about how to buckle a seatbelt, what happens in case of a water landing … yada, yada, yada.

I tried to listen, but concluded it was the same stale speech with nothing different, informative or relevant.

If not for writing a speech, it would not have occurred to me to wonder: In talking to clients, interacting with my peers at work and even the way I relate to my family, is my approach still relevant and genuine, or was I no different than a flight attendant’s speech?

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